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Frequently asked questions
FAQs
An IV infusion is a simple, direct way to deliver fluids and supportive wellness blends right into your bloodstream under careful medical supervision. By going straight into your veins, it completely bypasses your digestive system. We treat every session as a formal clinical process—meaning your protocol is individually checked, prescribed by a doctor, and given by a Registered Nurse after your thorough consultation.
Yes. Client safety is our absolute priority. The process is very safe because it is entirely managed by qualified professionals—every session is performed by an experienced Registered Nurse, using a protocol tailored for you alongside a doctor's prescription. We check your health history beforehand to ensure it's a good fit for you. While complications are rare, any procedure involving a needle carries minor risks like bruising or a brief coolness at the site, which is why a nurse monitors you the whole time.
Yes. Certain health conditions, like heart or kidney issues, can mean an infusion isn't the right fit for your body. This is exactly why we complete a thorough health history check first.
We focus on real health data to keep you safe and get you the best results. We can easily arrange independent laboratory blood tests to check your current baseline numbers. Looking at these simple health markers helps us ensure that every protocol matches exactly what your body needs.
We don't believe in one-size-fits-all treatments. Following Australian clinical standards, we use your specific health checks and personal goals to build a care pathway just for you. Every protocol is treated as a dedicated, professional service that we tailor during our chat, following the exact guidance authorised by our prescribing doctor to support your long-term wellness journey.
Your appointment begins with a clinical pre-consultation to evaluate your health history and confirm your personalised protocol pathways. A Registered Nurse will then expertly achieve intravenous access. You may experience a brief, minor sensation during the insertion. Most individuals find the session comfortable and relaxing: following clinical observation, you can immediately return to your normal daily routine.
Because everyone’s body is unique, how quickly you respond will vary. Some people report feeling refreshed shortly after their appointment, while others notice subtle changes over the next day or two. Your current health and baseline wellness metrics play a big part in how your body responds to your specific protocol.
The duration of your session depends on your specific protocol and individual rate of administration. Generally, an intravenous protocol session takes between 45 to 60 minutes. Throughout the appointment, a Registered Nurse closely monitors your comfort and safety. Because every formulation is tailored to individual physiology, response times vary, though many individuals report feeling refreshed following their session.
How often you visit depends completely on your unique health goals and what our medical team recommends for you. Instead of a one-size-fits-all schedule, we look at your current wellness baselines and how your body responds, adjusting your plan over time to make sure it always fits your needs perfectly.
Not always. While we don't require one for a session, we highly recommend sharing any recent blood test results you have. We also have access to comprehensive testing if you'd like to get a simple screen done. Checking these baseline numbers gives us great insights into your body's current needs, helping us ensure your protocol is completely safe and right for you.
This fee covers the essential medical check required by Australian health regulations before any infusion can take place. Because your safety comes first, this fee covers your consultation and the doctor's prescription needed to clear your protocol. The best part is that this script is valid for up to 12 sessions over a 12-month period, so you only need to pay it once a year (as long as your health background stays the same). It is our way of making sure everything is done completely by the book and is entirely safe for you.
Our pricing reflects nurse-led care, individual protocol preparation, and rigorous clinical safety standards.Professional Base Fee: $220 — covers your pre-treatment clinical assessment, equipment, and dedicated administration by a Registered Nurse.Customized Formulations: $29 per prescribed ingredient addition (formulated specifically to your health profile following a medical review).Annual Medical Script Fee: $50 — a separate fee that legally authorizes your personalised protocols with a prescribing doctor for up to 12 months (valid for up to 12 sessions).
This is an essential first step where we sit down to review your health history and discuss what you want to achieve. As a Registered Nurse-led service, this chat ensures that any care pathway we plan is completely safe, personalized, and right for your body before we move forward with any recommendations.
While complications are rare, any procedure involving a needle carries minor, expected risks. The most common side effects are very mild, such as slight bruising or soreness where the needle went in, or feeling a little tired right afterward as your body adjusts. More serious risks, like an infection or an allergic reaction, are highly uncommon because we maintain strict medical standards. As a Registered Nurse, I monitor you closely throughout your entire session to ensure you are safe and comfortable. Before you leave, you will receive a helpful aftercare sheet, and I will check in on you the next day to ensure you are feeling great.
Yes. To ensure the highest safety standards, we can only provide infusions to individuals who are 18 years of age or older. We are unable to offer this service to minors under any circumstances.
Because your safety and your baby's safety are our absolute priorities, we generally do not recommend IV infusions while you are pregnant or breastfeeding. Even though harm hasn't necessarily been proven, we always prefer to err on the side of caution during this special time. However, we can safely proceed with a treatment if your primary doctor or obstetrician provides explicit written approval beforehand.
No. Ivy Sisters is a nurse-led preventative wellness and nutrient support practice. We do not offer acute medical care, iron infusions, chemotherapy support, or emergency treatment. If you are experiencing acute medical symptoms or require prescription therapeutics, please contact your GP, call 000, or visit your nearest hospital emergency department.
All treatments are evaluated, prepared, and administered by an AHPRA-registered nurse with over 30 years of high-acuity clinical experience. Treatments are delivered under established clinical protocols and require a medical practitioner’s prescription and review.
Ivy Sisters provides mobile concierge services throughout the Hawkesbury and Hills District regions in NSW, including postcode 2765, Maraylya, Glenorie, Box Hill, Rouse Hill, Windsor, and surrounding areas.
Yes. In accordance with Australian regulatory standards, all clinical infusions and nutrient therapies require an initial health consultation and a valid doctor's prescription (valid for up to 12 months). We coordinate this seamless consultation process for you prior to your first treatment to ensure complete safety and suitability.
Our private boutique clinic is located in Glenorie, NSW, offering one-on-one appointments in a peaceful clinical setting. Mobile concierge appointments are also available at your home or office.
Yes. We offer targeted intramuscular (IM) vitamin and mineral injections for clients seeking a rapid administration route.IM injections start from $39 per session, depending on the specific vitamin or mineral protocol prescribed during your clinical assessment. (Note: An initial doctor review and valid prescription are required prior to administration).
At Ivy Sisters, we provide a structured, nurse-led clinical pathway for clients seeking doctor-prescribed therapies.We do not sell or dispense unapproved products directly over the counter. Instead, we coordinate a comprehensive healthcare process:Clinical Assessment: A thorough pre-consultation with a Registered Nurse to review your health history and goals.Doctor Consultation: Referral to an Australian-registered medical practitioner for evaluation and prescribing if clinically appropriate.Lawful Dispensing: All prescribed formulations are prepared individually by accredited Australian compounding pharmacies in compliance with TGA standards.Nurse Administration & Monitoring: Professional administration and ongoing clinical oversight for your treatment plan.
All specialised therapies require an initial medical consultation and a valid doctor's prescription.We facilitate the entire process by connecting you with a prescribing Australian medical doctor, coordinating fulfillment through licensed Australian compounding pharmacies, and providing dedicated registered nurse support for your administration and monitoring needs.
In compliance with strict Australian advertising laws set by the Therapeutic Goods Administration (TGA) and AHPRA, it is unlawful to publicly advertise prescription-only medicines or unapproved therapeutic compounds directly to the consumer.More importantly, at Ivy Sisters, we believe your health is entirely unique. Advanced clinical therapies and custom protocols require a proper medical evaluation rather than a "one-size-fits-all" approach online. By focusing our public information on safe, nurse-led care and proper clinical pathways, we ensure complete regulatory compliance while prioritising your safety and individualised health needs.
Yes. Ivy Sisters offers mobile concierge nursing services across Maraylya, Box Hill, Glenorie, and surrounding Hawkesbury/Hills suburbs (postcodes 2765, 2157, and surrounding areas). Our registered nurses bring clinical assessments directly to your residence or workplace.
Yes. Under Australian health regulations (AHPRA and TGA), all prospective clients must complete a thorough medical intake and clinical assessment before receiving any wellness therapies. This process confirms your medical history and ensures treatment safety under doctor authorisation.
A mobile clinical consultation typically takes 5 to 10 minutes for initial health history intake, followed by personalised protocol administration if clinically approved.
All clinical consultations and nursing services are conducted by qualified, AHPRA-registered healthcare practitioners. Care is led by Yvette Vicary (Registered Nurse, AHPRA Reg: NMW0001313093), who brings over 30 years of clinical experience in high-acuity hospital environments, specialising in cardiac care and anaesthetics. All care pathways operate under strict medical doctor governance and personalised health assessments.
Yes. Ivy Sisters provides registered nurse-led mobile concierge consultations and clinical wellness services directly to homes and offices throughout Maraylya, Hawkesbury, and the Hills District.
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